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Want to level up your leadership game? Upgrade from the Golden Rule (“Treat others the way you’d like to be treated.”) to the Platinum Rule ( “Treat others the way they would like to be treated.”).

The Golden Rule isn’t inherently bad, but it’s limited. It assumes that everyone shares the same values, wants, and needs, and that treating everyone the same is sufficient. In reality, we know that’s not true. Think about the diverse needs and preferences in a multi-cultural workplace. Consider the different styles, lived experiences, neurodiversity, variances in ability that may (or may not) require accommodation, and even time zone differences.

Why the Platinum Rule matters

Treating others the way they want to be treated fosters a culture of inclusivity and unlocks each person’s potential. By recognizing and respecting individual differences, you can create an environment where everyone feels valued and understood. This approach enhances team cohesion, boosts morale, and improves overall productivity.

How to implement the Platinum Rule

1. Ask with Curiosity

Approach conversations with an open mind and an open heart. Simply asking your team members how they prefer to be treated can provide invaluable insights.

 Questions to consider:

– “How do you prefer to receive feedback?”

– “What communication style works best for you?”

– “Are there any accommodations that would help you work more effectively?”

2. Listen Actively

 Pay close attention to their responses. Show empathy and understanding, and acknowledge their preferences.

 Avoid making assumptions or interrupting them. Let them share their thoughts fully.

3. Adapt Your Leadership Style

 Use the information gathered to tailor your approach to each individual. This might involve adjusting communication methods, providing different types of support, or making changes to the work environment.

 Examples include:

– Offering flexible working hours for those in different time zones.

– Providing written feedback instead of verbal feedback for someone who processes information better that way.

– Ensuring accessible workspaces for team members with physical disabilities.

4. Foster an Inclusive Culture

 Encourage your team to embrace the Platinum Rule as well. Promote a culture where everyone is mindful of each other’s preferences and needs.

 Provide training on diversity, equity, and inclusion to help your team understand the importance of respecting individual differences.

The Impact of the Platinum Rule

By treating others the way they want to be treated, you create a more inclusive and supportive workplace. This leads to:

 Higher Employee Engagement: Team members feel valued and respected, which increases their commitment to the organization.

 Improved Collaboration: Understanding and accommodating different needs fosters better teamwork and cooperation.

 Enhanced Innovation: A diverse and inclusive environment encourages diverse perspectives, leading to more creative solutions and ideas.

In conclusion, upgrading from the Golden Rule to the Platinum Rule is a powerful way to improve your leadership effectiveness. By asking, listening, and adapting, you can create a work environment where everyone feels appreciated and empowered. Embrace the Platinum Rule and unlock the full potential of your diverse team.

Thanks for stopping by. We hope you found at least one little nugget you are taking away with you. What will you do to bring it into full living color?

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